Yes,if you open our chat pop-up in the bottom left of the screen, there is an option for this. You can also track it in the footer of our website click 'Order Tracker'. By placing your email and order number, you can easily track your package every step of the way.
Our team does everything possible to get your order to you ASAP! This means that your order can’t typically be changed or canceled if it has shipped, however, feel free to email us at help@drinkctrl.com OR send us a message in our chat pop-up as in some circumstances we may be able to
quickly make an amendment. You can always return items to us for a refund.
Our orders are processed Monday through Friday and we aim to have your care package locked, loaded, shipped, and delivered within 1-5 business days. On Fridays, orders may be processed on the following business day. During busy times such as new product releases or holidays, please be aware that as a result, delivery times may be slower.
Do not stress, we got you! Firstly, do not open any of the products you have received in the mail. Secondly, head over to our Refund Policy. Make sure to follow the instructions, and let us know the tracking information once the package is being sent back to us. We will process your refund shortly after back to the payment type used.
No worries, please contact our customer service via email at help@drinkctrl.com OR send us a message on our chat pop-up. Please have your name and order number ready!
We currently ship domestically in the United States and Internationally to most regions including Canada & Europe. If we have missed your country, please email us at help@drinkctrl.com and let us know where you are located!
CTRL is for anybody with a busy lifestyle. Whether it’s working, creating content, gaming/streaming, or working out, we know you guys don’t always have time to cook meals, let alone make them healthy. This often means you order junk food or even worse, you don't eat at all. CTRL enters the game.
Yes, CTRL shakes can be a helpful tool for weight loss. They provide a convenient and controlled portion of nutrition, making it easier to manage your calorie intake. Replace one or two meals with CTRL shakes as part of a balanced diet and active lifestyle for best results.
At this time none of our products are gluten-free.
No, our protein sources come from whey. Our products are not vegan-friendly at this time.
Mix 2 scoops (1 meal) of CTRL Meal Replacement powder with 10-14 oz of
water or milk of choice. Vary the amount of liquid to reach desired taste and consistency. Shake thoroughly for 20 seconds and enjoy!
Absolutely! Our protein-packed cookies are designed to support active lifestyles and provide an excellent source of fuel and nutrition for athletes and fitness enthusiasts.
To maintain the freshness and taste of our protein cookies, store them in a cool, dry place, away from direct sunlight. You can also keep them in an airtight container to extend their shelf life.
